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Pipe dripped again following day and also he came buy and repaired it once more. By this time the floor tiles where coming up as well as carpeting was messed up.




We have actually called as well as left messages sometimes and no one returns our phone call to allow us recognize what is going on. Many calls over three months as well as no return calls. I am 90years old and do not require this agravation. Desired Outcome, Contact by the business; Repair work; End up the work, We have actually spoken to the customer as well as requested the fixing price quote from their service provider.

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They left a mess in the driveway, cellar as well as one person vomited in front yard. Broke commode and also it dripped in basement after salesperson stated they would require to remove it.


After duplicated conversations and them disappointing up we told them to take care of the dripping window. Once more was told they do not do home windows and also were told the home window requires to be changed. Desired Result, Payment adjustment, We talked with the client on October 5th and also all issues have been solved with the exemption of the window.

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(The consumer indicated he/she DID NOT approve the action from business.) Safestep never consented to correct issue. I was told to get price quote as well as then they would certainly determine if the home window repair service or replacement would certainly be covered. He (James) would certainly have to take it to his above see if it would be approved.


09/23/2021On Aug 3, 2021 I gave a $2000 deposit to acquire a stroll in tub. It was mosting likely to be financed as well as arranged for mount in Sept 15,2021. My money never got authorized and I have been calling to obtain my down payment returned. This week I have actually left messages to both the company as well as my salesman to look at the standing of my return.

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The refund was refined right into accounts payable that day. I should not have to call all the numbers I can discover to obtain my refund. It is a genuine inconvenience to hold up one more business that is providing the very same service to wait till I get my cash back.

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When I attempted to utilize the bathtub, the circuit breaker maintained stumbling. On Jan 21, 2021, I attempted to use the tub. My daughter maintained resetting the breaker but it tripped whenever I tried anything on the tub. I called Amir and also he came out Jan basics 26. He inspected everything out as well as informed me he needed to get some parts.




I informed her that someone had actually already appeared and also was caring for it. (continued) Preferred Result, I desire this tub out of my home, my total refunded, $2,500 for the updated hot water heater that, I am creating to reply to Ms. ***'s grievance. Initially, I desire to excuse the concerns she has actually had with her walk-in bathtub.

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We have actually called Ms - walk-in tub company Charleston. *** as well as we are going to replace her existing walk-in tub with a brand-new walk-in bathtub of the exact same version as well as dimension with the same service warranty. When the new walk-in bathtub is installed and also she is completely satisfied with the tub as well as the installation, we will resolve the aggravation she has experienced during the duration where she was not able to use her walk-in bathtub.


This is a continuation of a previous issue that was not fixed to my contentment. Grievance affixed. We are not able to review the attachment submitted by Ms. ***. bath remodel click here now charleston sc,. When we try to enlarge it, the kind becomes too blurred to review. *** Document Affixed *** This is a continuation of my previous grievance that was not settled to meet my complete satisfaction.

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Brian ******* called and also said he wishes to obtain me a totally new tub. I asked him what type of compensation I would certainly enter enhancement to a new bathtub. Whenever I asked him, he would claim, we will certainly have to wait to see what prices are involved with the brand-new tub.


Saturday, June 26, my brand-new tub was finally mounted. Finally, connected with Brian M ***** on July 9. After the brand-new tub was mounted, he claimed it was out of his hands and an additional department would be dealing with the finances. Every single time I called him, he would certainly state he would certainly call me back in 10 minutes.

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On July 13, I had actually a missed out on call from somebody from financing. When I lastly got him, he click for source began out saying they typically pay $100 a month yet given that it had been six months, he would certainly give me $200 a month.


He claimed, well I can have gotten you a booster. He said he would provide me an additional $1,000 off since of the water heating system.